- OperatorNovatrix SRL
- Established2023
- Total Games7,500+
- Game Providers90-100+
1. General conditions and eligibility
These Terms & Conditions apply to your use of the Spin Fever Casino website, related services and available games. They form a legally binding agreement between you and the operator of the website. If you do not agree with any part of these terms, you must not use the website or its services.
You must be legally entitled to participate in online gambling in the place where you are located. Users in Australia should check the laws that apply in their state or territory before accessing an online gambling service. Spin Fever Casino does not invite or encourage any person to use the service where doing so would be unlawful.
You must meet the applicable minimum age requirement and provide accurate information when creating or maintaining an account. We may request information or documents to confirm your age, identity, location or payment ownership. An account may be restricted, suspended or closed if information is incomplete, inaccurate, misleading or cannot be verified.
- You are responsible for keeping your login details private and secure.
- You must not allow another person to use your account or access the service through your credentials.
- You must notify the operator promptly if you suspect unauthorised access or unusual account activity.
- You must not create or operate accounts for another person, or create multiple accounts where this is not permitted.
- You must use the website only for lawful purposes and in accordance with these terms.
The operator may refuse an account application, limit access to features or require further checks where it considers this necessary for legal, security, compliance, fraud prevention or responsible gambling reasons. These actions may be taken without prior notice where immediate action is reasonably required.
2. Accounts, deposits and withdrawals
An account is personal to the registered user. You are responsible for reviewing account information and ensuring that it remains current. Any funds added to an account must come from a payment method that you are authorised to use. Payment methods may be subject to eligibility checks, processing rules and additional conditions displayed at the time of use.
You should consider your available balance, spending choices and personal circumstances before depositing or playing. Do not deposit money that you need for living expenses, household commitments or other financial obligations. Account balances must not be used to conduct unlawful activity, conceal the source of funds or transfer money to another person.
Withdrawal requests may be reviewed before processing. The operator may carry out identity, security, payment and anti-fraud checks, and may ask you to provide supporting information. A withdrawal may be delayed, declined or returned where a payment method cannot be verified, where the account is subject to review, or where the transaction would breach an applicable rule or law.
You remain responsible for checking the details of each transaction before confirming it. Once a bet or game entry has been accepted, it generally cannot be cancelled except where the operator decides that cancellation is required by an error, technical issue, rule or legal obligation. If you believe a transaction is incorrect, you should raise the matter through the available support process as soon as possible.
The operator may correct an obvious error, including an error relating to a balance, game result, price, stake, payout or transaction. Where an error affects an account, any correction may be applied to the relevant balance or transaction history. Records held by the operator may be used to determine the details of account activity, subject to applicable law.
3. Games, promotions and website use
Each game may have its own instructions, rules, eligible outcomes and technical requirements. You should review the information provided for a game before participating. Game results are determined by the relevant game system or random outcome process, where applicable. A displayed result or account record may be corrected if a technical fault, system error or other material issue has affected the game.
Promotions, bonuses, tournaments and other offers are subject to their own promotional terms. Those terms may include eligibility requirements, time limits, permitted games, wagering or playthrough conditions, maximum values, withdrawal restrictions and account limitations. If promotional terms conflict with these general terms, the promotional terms will apply only to the extent of that conflict.
We may change, pause or withdraw a promotion where this is reasonably necessary, including because of an error, misuse, technical problem, legal requirement or operational reason. A promotion must not be used through collusion, automation, multiple accounts, payment abuse or any other method intended to obtain an unfair advantage.
- Do not use software, devices or techniques designed to interfere with the website or games.
- Do not attempt to gain unauthorised access to accounts, systems, data or payment information.
- Do not introduce malicious code, spam, harmful material or other content that may affect the service.
- Do not use the website to commit fraud, money laundering, identity misuse or any other unlawful activity.
- Do not copy, alter, reproduce or commercially exploit website content without appropriate permission.
The website may contain links, materials or services provided by third parties. These are made available for convenience and may be governed by separate terms and privacy arrangements. The operator is not responsible for third-party content or services to the extent permitted by law.
4. Responsible gambling, suspension and legal information
Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play and only use money you can afford to lose. Take regular breaks, avoid chasing losses and do not gamble when affected by alcohol, medication, stress or other circumstances that may impair your judgement.
If gambling is becoming difficult to control, use the responsible gambling tools and support options made available through the website. These may include account breaks, deposit or spending controls, activity information and self-exclusion arrangements. You can also seek independent help from an appropriate gambling support service in Australia. If you request self-exclusion or another restriction, follow the instructions provided and do not attempt to bypass the restriction through another account.
The operator may suspend or close an account where it reasonably believes that these terms have been breached, an account is being misused, a security or compliance risk exists, a payment is disputed, or continued access may cause harm. Account closure does not remove obligations that arose before closure. Any remaining balance will be handled in accordance with applicable law, verification requirements and these terms.
The website is provided subject to availability. Maintenance, updates, telecommunications issues, equipment failures, cyber incidents and events outside reasonable control may affect access. The operator does not guarantee that the website will always be uninterrupted, error-free or available on every device. You are responsible for using suitable equipment, software and internet access.
To the extent permitted by law, the operator is not liable for indirect or consequential loss arising from use of the website, loss of access, technical interruption, unauthorised access caused by your failure to protect credentials, or reliance on information that was incomplete or outdated. Nothing in these terms excludes or limits a right, guarantee or remedy that cannot lawfully be excluded or limited under Australian consumer law.
These terms may be updated from time to time to reflect changes to the service, law, technology, security requirements or business operations. The latest version published on the website will apply from the stated effective date, or from publication where no date is shown. You should review the terms regularly. Continuing to use Spin Fever Casino after an update indicates acceptance of the revised terms.
If you have a question, complaint or concern about your account or a transaction, use the support or contact process provided on the website. Please include enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information. These Terms & Conditions should be read together with the Privacy Policy, responsible gambling information and any game or promotion-specific terms displayed on the website.
